CV
Professional Summary
Customer-focused professional with expertise in corporate travel coordination and client relationship management. Experienced in managing complex accommodation requests across multiple regions while ensuring high service standards and seamless communication between stakeholders. Trusted by clients for reliability, responsiveness, and solution-oriented support.
SKILLS
reservation
Empathy and clear communication
negotiation
Relationship building
Organisation & planning
Team player
Self Motivated
Work Experience
Cap Worldwide, London, UK
June 2022-Present
Manage corporate accommodation enquiries across the EMEA region, sourcing serviced apartments, presenting quotations, coordinating with partners, and handling end-to-end bookings while maintaining high client retention and satisfaction.
Empowered Youth, London, UK
June 2021-Aug 2021
Supported business development initiatives through client outreach, data management, and marketing campaigns to increase service awareness and generate leads.
Pinakin Travels, Vadodara, India
SEP 2015-SEP 2019
Handled client acquisition, sales negotiations, transportation planning, and operational coordination while supporting business growth and service delivery.
The Golden Palms Resort & Spa, Bangalore, India
Dec 2014-AUG 2015
Coordinated corporate and social event bookings, liaised across departments, supported forecasting activities, and ensured seamless event execution with strong client service standards.
Education
Veer Narmad South Gujarat University, Surat, India
2008-2011
Bachelor of Business Administration
Northumbria University, London, UK
2019-2021
MSc Business with International Management
INTERESTS
I am deeply passionate about lifelong learning and inner growth. I enjoy reading books that expand my understanding — from educational and skill-development titles to fiction and real-life stories that explore human emotions, resilience, and purpose.
Literature has always been a way for me to grow, reflect, and see the world through different perspectives.
Being spiritually inclined, I am drawn to books and practices that help me stay grounded and connected to my Indian roots and values. They remind me of simplicity, gratitude, and balance in a fast-paced world.
I sometimes write my thoughts in the form of poetry — small reflections inspired by experiences, emotions, or quiet moments. Nature walks and peaceful time alone allow me to reset and reconnect with myself. I also enjoy watching meaningful yet light-hearted films that combine humour with thoughtful storytelling.
I believe growth is not only professional — it is emotional, intellectual, and spiritual. This empathetic and reflective side of me plays a vital role in my professional life, allowing me to truly understand clients’ needs, communicate with sensitivity, and build meaningful, lasting relationships in my current role.